Assistant Coordinator

$21.72 - $32.58 hourly
  • Heartshare Human Services Of New York
  • Brooklyn, NY, United States
  • Mar 10, 2024
Full time Admin

Job Description

Job Summary:

In collaboration with the Residence Coordinator, the Assistant Residence Coordinator is responsible for all aspects of the operation of the residential program. As the Residence Coordinator is a part-time administrator for a specific site, the Assistant Residence Coordinator is considered the full-time on-site administrator of the program and is responsible for managing most day-to-day aspects of its operation.

We are currently seeking an experienced Assistant Coordinator for one of our residential programs located in Brooklyn, NY. The ideal candidate for this role will have two years or more experience working with people with intellectual and developmental disabilities, supervisory background and the a flexible schedule. If you are looking to further advance your career with an agency that offers a competitive compensation package, we strongly encourage YOU to APPLY!

Job Responsibilities:

Under the supervision of the Residence Coordinator:

Assist in hiring and training all direct support professionals.
Provide ongoing supervision and support to direct support professionals.
Organize and monitor all DSP activities in the program and in the community.
Ensure the health and safety of all individuals in the program. Manage emergencies as needed in collaboration with the appropriate parties—i.e., residence nurse, maintenance staff, etc.
Ensure adequate staff coverage of the program to meet safety standards as well as individuals’ needs.
In collaboration with the Residence Coordinator, monitor overtime (OT) and seek approval to use staff hours beyond what is currently on the program budget. Seek Coordinator’s approval to work any personal overtime hours.
Work directly with individuals when there is insufficient staff or as necessary for the benefit of the residents.
Communicate with families, care managers and outside entities on a regular basis. Remain responsive to their requests within program capacity.
Monitor services documentation daily in Precision Care to ensure staff is documenting all services properly and clearly. Ensure that any missed data entry is documented within 4-day contemporaneous timeframe to the extent possible. Work with Precision Care Administrator regarding any data exception requests.
Check all billing for accuracy and completeness. Inform Billing Department within appropriate timeframe that billing is ready for submission.
Interact with vendors and suppliers to ensure the program has needed food, supplies, furniture and equipment.
Maintain and conduct discipline with staff as needed.
Be an active participant of the Program Planning Team (PPT).


You are a good fit if you have:

High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization.
Two years or more work experience with individuals with developmental disabilities preferred.
At least one year of more experience in a senior lead role or Medical Support Professional position.
Excellent written, communication and mathematical skills.
Valid NYS driver license preferred but not required.
A flexible work schedule.

What we offer once YOU join our growing family:

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

Paid time off (holidays, vacation in accordance with school calendar, sick and personal)
Professional development opportunities
Team environment
Medical and dental benefits
Employer-paid life insurance
Optional insurance (life, disability, etc.)
403(B) retirement plans
Flexible spending account (dependent care, medical, parking, and transit)
Employee assistance program

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to

About HeartShare

For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.
To learn more about HeartShare, please visit our website at or Follow us on Twitter LinkedIn YouTube Instagram Facebook