$18.00 - $19.00 hourly
Whitney M Young Jr Health Center
Albany, NY, USA
Description: GENERAL RESPONSIBILITIES: Responsible for administrative support functions required for an addiction services and behavioral health office. Functions include all aspects of processing patient information services and support of addiction services and behavioral health programs. SPECIFIC RESPONSIBILITIES: Provides administrative support to the Program Director and the Chief Behavioral Health Officer. Exhibits knowledge and skill in all functions of the electronic medical record pertinent to successful job performance. Greets and assists patients and visitors. Answers the telephone, handles routing or messaging of calls, and completes any necessary follow-up. Provides support to the Addiction Services/Behavioral Health offices including but not limited to preparing patient letters, confirming appointments, completing appointment pre-work, mailing reminder cards and counseling patients with no-show appointments. Completes patient registration process including, but not...