$13.00 - $15.00 hourly
British Swim School
Fishkill, NY, USA
British Swim School Hudson Valley is looking for an additional Sales and Service Representative to join our growing team. We are seeking an enthusiastic, detail oriented professional to deliver exceptional customer service, ensuring all experiences are personable and memorable. Knowledge, Skills and Ability Enthusiastic, assertive personality with strong sales and customer service skills. Effectively communicate with customers and employees, bilingual is a plus. Disciplined to follow schedules, policies and procedures of British Swim School. Able to multi-task using phone systems and appropriate computer programs. Roles and Responsibilities Provide a best-in-class customer service experience to new and existing customers. Meet enrollment goals through telephone calls, online chats and emails. Research and stay informed of current and upcoming events and promotions. Resolve customer issues and complaints, identify and escalate priority issues. Provide customers with product and...