$20.00 hourly
GoNetspeed
Phelps, NY, USA
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. The Customer Billing Specialist will work alongside the Billing Support Team daily and offer support to the Customer Service Team as needed. This position is responsible for assisting with the day-to-day operations of billing and maintaining positive interactions with NY Customers. Essential Job Functions: Answering customer billing inquires by phone and email Assisting with daily and monthly billing operations including: o processing payments o managing customer accounts o seasonal suspends and reconnects o delinquent...