$50,000 - $70,000 yearly
Tomra
Fayetteville, NY, USA
Company Description TOMRA, an international recycling company, is looking for a Customer Service Manager in our Syracuse, NY office! The Customer Service Manager will be responsible for developing customer relationships that promote retention and loyalty, and improve customer profitability. PAY: $50,000 - $70,000 HOURS: 8:00 am - 4:30 pm Job Description Responsible to manage overall customer satisfaction in the assigned region, including customer service and marketing activities. Responsible for working with multiple internal departments to ensure customer satisfaction and regulatory compliance (Sales, Service, Material Recovery, Billing, and Bar Code Department). Conducting site audits to maintain company standards Responsible for creating, developing, implementing and maintaining volume enhancement programs in the assigned region. Coordinating field customer service territory coverage, as well as communicating and scheduling meetings with customers. Manage and report on all...